Following the latest announcements from the Prime Minister, I wanted to share an update on our plans to continue supplying your Milwood Products safely.

At 00:01am on Tuesday we will implement the following changes to enhance our health and safety procedures in order to help keep our customers and our employees safe. These procedures include:

  • All staff will continue to work as normal however, all staff will be working from home.
  • Hand sanitation stations at known points within the office and Warehouse.
  • Additional cleaning of surfaces and equipment.
  • Warehouse drivers have the appropriate PPE.
  • Asking customers to respect social distancing guidelines and to wear face coverings when helping offloading orders supplied.
  • Ensuring you have a representative on site at the date and time of delivery to help off load safely and responsibly.
  • Sanitation of all delivery vehicles on a daily basis.

The safety of you and our employees is an absolute priority to us. I am incredibly proud of how our internal teams have continued to adapt to the new ways of working and I am also grateful for your understanding as we have all got to grips with a new normal. Once again, as we all adjust, I would ask you to be patient with our staff.

We remain committed to ensure that our people can come to work safely, whilst continuing to provide our Trade Partners with the product and services in which we can all operate.

Business as usual for Milwood, our products can be delivered within the parameters of the COVID-19 restrictions allowing us to provide the best service possible. However, if any Trade Partners or customer cannot accept our deliveries, please inform our team as soon as possible.

See the link below to see the government’s official statement in regard to the UK’s construction section,

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/948061/letter-to-construction-sector-december-2020.pdf

COVID-19 continues to affect many thousands of people, and I know these latest restrictions will impact many people in different ways. I hope you and your loved ones stay safe and well.

Thank you for your continued support.

Kind regards,
Kevin Horne
Managing Director – Milwood Group.